See some of the most common upgrade and installation errors for Windows 10 and Windows 11, and what you can do to try to fix them. The Windows Get Help app is a centralized hub for accessing a wide range of resources, including tutorials, FAQs, community forums, and direct assistance from Microsoft support personnel. Run the Windows audio troubleshooter If you are using a Windows 11 device, start by running the automated audio troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most audio problems. If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps. How to run the various troubleshooters within the Windows Get Help app.